event_member_delete

Request

We send events to your webhook's URL with POST and a JSON body. Events are batched: a request can carry several events of this type. See Receiving Webhooks for batch sizes and retries, and Webhook Event Signatures to verify the request.

Headers

Header	Description
`x-zinrelo-signature`	The HMAC-SHA512 hex digest of `<request body>:<nonce>`, computed with the webhook's secret key. See Webhook Event Signatures.
`nonce`	The Unix time, in milliseconds, at which the request was signed. It's part of the signed message.

Payload

Field	Type	Description
`request_id`	string	A unique identifier of this webhook request.
`total_count`	integer	The number of events in the batch (`events`).
`created_date`	string	When the webhook request was created, as `MM/DD/YYYY HH:MM:SS`.
`events`	array of object	The events in this batch.
`events[].id`	string	The unique identifier of the event. Use it to detect events you already processed.
`events[].event_type`	string	The type of event. One of `event_member_delete`.
`events[].data`	object	The event's data.
`events[].data.member_info` (optional)	object	The `member_info` object of the event's `data`. Which fields are present depends on the event.
`events[].data.member_info.id` (optional)	string	The internal ID generated by TrueLoyal.
`events[].data.member_info.first_name` (optional)	string	The first name of the member.
`events[].data.member_info.last_name` (optional)	string	The last name of the member.
`events[].data.member_info.email_address` (optional)	string	The email address of the member.
`events[].data.member_info.address` (optional)	object
`events[].data.member_info.address.city` (optional)	string	Member's city.
`events[].data.member_info.address.country` (optional)	string	Member's country.
`events[].data.member_info.address.line2` (optional)	string	The member address.
`events[].data.member_info.address.line1` (optional)	string	The member address.
`events[].data.member_info.address.state` (optional)	string	Member's state.
`events[].data.member_info.address.postal_code` (optional)	string	Member's postal code.
`events[].data.member_info.phone_number` (optional)	string	The phone number of the member.
`events[].data.member_info.member_id` (optional)	string	The unique identifier of the member defined by an Admin.
`events[].data.member_info.member_status` (optional)	string	The current status of the member- ‘active’ , ‘blocked’, ‘opted_out’. ‘active’ member is the one accumulating loyalty points and has access to rewards and earning opportunities. ‘blocked’ member is prohibited from participating in the program. ‘opted_out’ member is the one who has chosen to opt out of the loyalty program.
`events[].data.member_info.member_tags` (optional)	array or string	The tags assocaited with a member.
`events[].data.member_info.number_of_purchases` (optional)	integer	The number of purchases made by a member.
`events[].data.member_info.number_of_redemptions` (optional)	integer	The number of redemptions made by a member.
`events[].data.member_info.birthdate` (optional)	string	Birthdate of the loyalty member. Expected date format: MM/DD/YYYY or MM/DD Irrespective of the year passed, 1904 will be set as a default value.
`events[].data.member_info.churn_status` (optional)	string
`events[].data.member_info.enrollment_date` (optional)	string	The date on which the member joined the loyalty program.
`events[].data.member_info.last_modified_date` (optional)	string	The most recent date on which a member's profile was updated.
`events[].data.member_info.first_purchase_date` (optional)	string	The first purchase date of the member.
`events[].data.member_info.instagram_handle` (optional)	string	The instagram handle of the member.
`events[].data.member_info.last_purchase_date` (optional)	string	The last purchase made by a member.
`events[].data.member_info.anniversary_date` (optional)	string	The anniversary date of the member. Expected date format: MM/DD/YYYY or MM/DD In case, where a year has not been passed the default year will be set as 1904.
`events[].data.member_info.twitter_handle` (optional)	string	The twitter handle of the member.
`events[].data.member_info.preferred_language` (optional)	string	The preferred language of the member.
`events[].data.member_info.deprecated_fields` (optional)	object
`events[].data.member_info.deprecated_fields.user_id` (optional)	string
`events[].data.member_info.tier_info` (optional)	object
`events[].data.member_info.tier_info.tier_qualification_units` (optional)	integer
`events[].data.member_info.tier_info.current_period_start` (optional)	string	The start date of the current tier cycle.
`events[].data.member_info.tier_info.loyalty_tier_name` (optional)	string	The name of the current tier.
`events[].data.member_info.tier_info.qualified_points` (optional)	integer	The qualified points for tier calculation.
`events[].data.member_info.tier_info.loyalty_tier_id` (optional)	string	The unique tier ID stored in TrueLoyal.
`events[].data.member_info.tier_info.current_period_end` (optional)	string or null	The end date of current tier cycle.
`events[].data.member_info.tier_info.qualifid_points` (optional)	integer
`events[].data.member_info.lifetime_points_earned` (optional)	integer	The total points earned in a member's account since he joined the program.
`events[].data.member_info.lifetime_points_expired` (optional)	integer	The total points expired from a member's account since he joined the program.
`events[].data.member_info.available_points` (optional)	integer	The avaliable points of the member.
`events[].data.member_info.points_onhold` (optional)	integer
`events[].data.member_info.lifetime_points_deducted` (optional)	integer	The total points deducted from a member's account since he joined the program.
`events[].data.member_info.lifetime_points_redeemed` (optional)	integer	The total points redeemed from a member's account since he joined the program.
`events[].data.member_info.number_of_referral_purchase` (optional)	integer
`events[].data.member_info.number_of_referral_share` (optional)	integer
`events[].data.member_info.referral_URL` (optional)	string	The unique referral url of the member.
`events[].data.member_info.custom_attributes` (optional)	object
`events[].data.member_info.custom_attributes.Nationality` (optional)	string
`events[].data.member_info.custom_attributes.City_Name` (optional)	string
`events[].data.member_info.custom_attributes.Marital_Status` (optional)	string
`events[].data.member_info.custom_attributes.Income_Source` (optional)	string
`events[].data.member_info.custom_attributes.Age_In_Years` (optional)	string
`events[].data.member_info.custom_attributes.Gender_Identity` (optional)	string
`events[].data.member_info.custom_attributes.Graduation_Date` (optional)	string
`events[].data.member_info.custom_attributes.Number of purchases` (optional)	integer
`events[].data.member_info.custom_attributes.Favourite Destination` (optional)	string
`events[].data.member_info.custom_attributes.Last traveled` (optional)	string
`events[].data.member_info.custom_attributes.Gender` (optional)	string
`events[].data.member_info.custom_attributes.List of favourite place` (optional)	array of string
`events[].data.member_info.custom_attributes.Review date` (optional)	string
`events[].data.member_info.custom_attributes.traveled destination` (optional)	string
`events[].data.member_info.custom_attributes.Preferences` (optional)	string
`events[].data.member_info.custom_attributes.Subscription Plan` (optional)	string
`events[].data.member_info.custom_attributes.Active Camera` (optional)	integer
`events[].data.member_info.revenue` (optional)	integer
`events[].data.member_info.aov` (optional)	number or null
`events[].data.member_info.deleted_date` (optional)	null
`events[].data.member_info.referral_code` (optional)	string	The unique referral code of the member.

Example

{
  "request_id": "68073012ebf4bb22b8927d10",
  "total_count": 2,
  "events": [
    {
      "id": "68073013bf994f7fc6f1a565",
      "event_type": "event_member_delete",
      "data": {
        "member_info": {
          "id": "68072c5a1f244ec971c69a8c",
          "member_id": "johndoe@gmail.com",
          "email_address": "johndoe@gmail.com",
          "phone_number": "+216-2345678765",
          "member_status": "deleted"
        }
      }
    },
    {
      "id": "68073013bf994f7fc6f1a566",
      "event_type": "event_member_delete",
      "data": {
        "member_info": {
          "id": "68072fea1f244ec971c69d41",
          "member_id": "annasmith@zinrelo.com",
          "email_address": "annasmith@zinrelo.com",
          "phone_number": "+91-1234567890",
          "member_status": "deleted"
        }
      }
    }
  ],
  "created_date": "04/22/2025 05:58:42"
}

Responses

Status	Description
`200`	Acknowledges receipt of the events. Return `200` as soon as you receive the request and process the events afterwards, so the request doesn't time out.
Other	Any status code other than `200` is a failure: the request is sent again every 5 minutes until your endpoint returns `200` or the maximum number of attempts (5 by default) is reached. Your Customer Success Manager can change these settings.